Enterprise AIIdentity & SecurityDistributed Systems

I design and build
production systems
for security, reliability and scale.

I'm Hammad Abbasi, a software architect with 16+ years combining technical advisory with hands-on engineering. I build AI runtimes and protocols, identity platforms, security controls, and high-performance distributed systems.

I've spoken at the European Identity & Cloud Conference in 2024 and 2025, and at Medium Day 2026. My AI security work has also been cited by RAND and the Journal of Advanced Military Studies.

Agent Runtimes & HarnessesOrchestration · Durable State · Voice & Realtime
Retrieval & Search SystemsAST/Metadata-Aware Retrieval · RRF
AI Security & IdentityRed Teaming · Secure Tool Execution
Distributed Systems & ProtocolsgRPC · HTTP/3/QUIC · Event-Driven Systems

Built enterprise platforms used by leading organizations

Point Pickup logoAspose logoWalmart logo7-Eleven logoKroger logoDollar General logoSurf Life Saving logoRapid logo
Production Experience

Systems built for real production workloads

I've designed and built systems across AI, identity, last-mile delivery marketplaces, multi-tenant SaaS and high-volume document platforms — including real-time geospatial matching, event-driven services, identity infrastructure, agent runtimes and APIs handling millions of requests each month.

16+ yearsArchitecture + hands-on engineering
98% reductionHallucinations in evaluated AI responses
80% lower fixed overheadIris controlled benchmark
1.6M usersIdentity and SSO platform
<100 msReal-time geospatial matching

I build enterprise assistants, voice agents and multi-agent workflows around shared runtimes and harnesses. The runtime manages context, durable state, capability loading, tool and code execution, recovery and approval gates for sensitive actions. Voice systems add realtime transport, conversation state and interruption handling.

Products

Products I've built and operated

Independent products across AI infrastructure, consumer AI and multi-tenant SaaS, each taken from concept into live use.

01Featured product

Iris

Creator

Local control and policy enforcement for Claude Code

A local control plane between Claude Code and Anthropic. Exposes context and tool schemas, controls available capabilities, evaluates tool calls against deterministic policy and records execution.

View Iris
28K5.6K tokens

Fixed request overhead after removing unused tool schemas.

  • Context visibilityInspect model traffic, context and tool schemas.
  • Tool controlControl available capabilities and tools.
  • Deterministic policyEvaluate tool calls against defined policy.
  • Execution recordRecord and audit what actually ran.
Research & open source

Research and open source

I build and publish systems around agent runtimes, continuous authorization, cross-system coordination and deterministic search.

Research paper

Outcome Coordination for AI Agents

Coordination across independently governed systems.

A protocol architecture for expressing objectives, offers, commitments and evidence across organizational boundaries while leaving execution under the control of each participating system.

01

Lattice

Agent runtime and coordination framework.

A runtime for agent systems with durable state, tool execution, authorization and recovery outside the model loop.

View Lattice
Auto-cycling projects ·
Experience

Architecture backed by production delivery

16+ years building systems across AI, identity, last-mile delivery, SaaS and document platforms, with roles spanning architecture, hands-on engineering and technical leadership.

16+Years
1M+Daily operations
1.6MIdentity users
5M+Monthly API requests

EmpowerID

Sep 2023 – Present · Remote, United States
AI Software Architect

Worked across EmpowerID’s AI and identity platforms, spanning enterprise agents, voice agents, retrieval, secure tool execution, delegated authorization and distributed services.

  • Built EmpowerIQ Docs, using query routing and metadata-aware retrieval; reduced hallucinations by 98% in evaluated responses.
  • Built a shared agent harness for context management, durable state, recovery, approvals and capability loading.
  • Designed identity and authorization infrastructure covering workload identity, token exchange, delegated authority, policy enforcement and audit.
  • Built secure capability and tool-execution controls around authenticated production actions.

WappGPT

May 2022 – Present
Founder

Built and operate a production AI assistant around WhatsApp with conversational memory, natural-language recall and durable reminder orchestration.

  • Built acknowledgement-driven workflows that preserve state across channels.
  • Unacknowledged reminders can escalate from WhatsApp to SMS to phone while retaining context.
  • Responsible for the AI, orchestration, messaging, billing and production infrastructure.

Point Pickup Technologies

Feb 2022 – Apr 2023 · Remote, United States
Lead Architect

Led architecture for a last-mile delivery marketplace serving retailers including Walmart, Kroger, Dollar General and 7-Eleven.

  • Scaled from 250K to more than 1M orders per day.
  • Increased delivery success from 92% to 97% and reduced cancellations from 11% to 4%.
  • Built real-time geospatial driver search with sub-100 ms response times.
  • Worked across event-driven workflows, service boundaries, order state, partner integrations and production migration.

FeedbackRig

May 2018 – Feb 2022 · Remote, United Kingdom
CTO

Led the technical direction and engineering of a multi-tenant customer-feedback SaaS platform.

  • Built embeddable feedback, visual issue reporting, targeting, analytics and external integrations.
  • Added NLP-based sentiment analysis across free-text feedback.
  • Owned platform architecture, data processing and technical delivery.

Aspose

Apr 2011 – Dec 2021 · Remote, Sydney, Australia
Software Architect

Built document-processing APIs and platform infrastructure handling 5M+ requests per month across 40+ file formats.

  • Built identity and SSO infrastructure serving 1.6M users.
  • Worked across API design, distributed processing, document conversion and platform modernization.
  • Helped scale systems from early-stage traffic to sustained high-volume production workloads.
From building systemsTo sharing knowledge
Speaking

Talks and technical workshops

I speak and run technical sessions on enterprise AI, agent infrastructure, AI security, identity and distributed systems.

Hammad Abbasi at the European Identity and Cloud Conference 2025
Workshops

Workshops for engineering teams

Practical sessions built around architectures, failure cases and implementation decisions from production AI and identity systems.

01

Building Agent Runtimes for Production

AI engineers · architects

Design the runtime around an agent rather than leaving orchestration inside the model loop.

  • Context, tools and capability loading
  • Durable state, retries and recovery
  • Approval and execution flows
02

Attacking and Securing AI Agents

Security · AI · platform teams

Trace how untrusted context can become an authorized production action.

  • Prompt injection and poisoned context
  • Tool abuse and confused-deputy paths
  • Execution controls and audit trails
03

Identity and Authorization for AI Agents

Architects · identity · security teams

Design how agents authenticate, receive authority and act on behalf of users or workloads.

  • Agent and workload identity
  • Delegation and task-scoped access
  • Runtime authorization and revocation
04

Retrieval and Evaluation for Enterprise AI

AI engineers · technical teams

Build retrieval pipelines that can be measured instead of judged by whether an answer “looks right.”

  • Query routing and hybrid retrieval
  • Ranking, grounding and citations
  • Evaluating unsupported answers
Speaking engagements

Available for selected speaking engagements

Conference talks, corporate workshops and technical sessions for engineering, security and architecture teams.

Discuss a Speaking Engagement
Recommendations

From people I've worked with

Advisory

Architecture and
technical leadership

I work with engineering, product and leadership teams on AI systems, identity platforms and enterprise software, from architecture reviews through implementation.

01

AI & Enterprise Architecture

Architecture for AI systems, identity platforms and enterprise software.

Focus

  • System boundaries and service design
  • Integrations and data flows
  • Identity and authorization
  • Runtime and security controls
Discuss this
02

Architecture & Security Review

Independent review of an existing system, proposed design or technical programme.

Focus

  • Architecture assumptions
  • Scalability and failure modes
  • AI execution paths
  • Identity and authorization
  • Security controls
Discuss a review
03

Embedded Technical Leadership

Continued architecture ownership through implementation and delivery.

Focus

  • Technical direction
  • Design reviews
  • Engineering guidance
  • Implementation decisions
  • Production readiness
Explore this